khelovip apps Terms and Conditions
Please read these Terms and Conditions carefully before registering on the khelovip apps platform, managing your account, or using any of our services. This document serves as a binding agreement between you and us.
Effective Date: These Terms and Conditions have been last updated and are currently in effect. khelovip apps reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
Important: All casino and sports betting services on this platform are intended solely for individuals aged 21 and above. Participation by minors is strictly prohibited.
khelovip apps (hereinafter "Platform" or "we") is an online gaming and sports betting service provider. These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and khelovip apps regarding the use of any services. By registering on the Platform, you confirm that you have fully read and agreed to these Terms.
For answers to general questions about our services, you may visit our Frequently Asked Questions (FAQ) page, where you will find detailed information on registration, payments, and bonuses.
Definitions and Interpretations
The following words and phrases used in these Terms carry specific meanings:
- Platform: The khelovip apps website, mobile application, and all related digital services.
- Member or User: A person who has opened an account on khelovip apps and is using the services.
- Account: The personal profile registered on the Platform for each member.
- Bonus: Any promotional offer provided by khelovip apps, such as a welcome bonus or reload offer.
- Wagering Requirement: The obligation to place bets a specified number of times before withdrawing any winnings earned from a bonus.
- Deposit: The process of adding funds to a member's account.
- Withdrawal: The process of taking funds out of a member's account.
- Net Loss: The amount remaining after subtracting total winnings from total losses over a given period.
Eligibility and Registration Requirements
2.1 Age Requirement
To open an account and use any services on khelovip apps, a member must be at least 21 years of age. If a member provides a false age at registration and this is confirmed during verification, the account will be permanently closed and deposited funds may be forfeited.
2.2 One Account Policy
Each individual may operate only one account. If multiple accounts are found under the same person's name, they will be closed at any time. Collecting bonuses through multiple accounts or abusing the system in any way is strictly prohibited.
2.3 Providing Accurate Information
At the time of registration, members must provide accurate and up-to-date personal information — including name, date of birth, mobile number, and email address. If documents are requested for verification, the member must provide them. khelovip apps reserves the right to suspend an account if inconsistencies are found in the information provided.
2.4 Account Security
Each member is fully responsible for keeping their account password confidential. If unauthorized access to the account is detected, the customer support team must be notified immediately. khelovip apps will not be held responsible for any misuse of an account by a third party.
Deposit and Withdrawal Terms
3.1 Deposit Methods and Limits
khelovip apps currently supports deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300. Before making a deposit, please ensure you are sending funds to the correct account number. khelovip apps is not responsible for funds sent to an incorrect number.
3.2 Withdrawal Methods and Processing Time
Withdrawals can be made via bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. An approved withdrawal request is generally processed within 10–45 minutes. However, this time may vary under exceptional circumstances. The payment method used for withdrawal must be registered in the member's own name.
3.3 Verification and Security Checks
Before processing a withdrawal request, khelovip apps may verify the member's identity if necessary. A national ID card or other documents may be requested. This process is conducted to protect members and prevent fraud. Withdrawals may be put on hold until verification is complete.
Bonus and Promotional Offer Terms
4.1 Welcome Bonus
A 150% bonus is available on the first deposit at khelovip apps, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a balance of ৳2,500, and you must wager ৳1,500 × 15 = ৳22,500 before withdrawing. Bonus funds are not cash; they cannot be withdrawn before the specified conditions are met.
4.2 Weekly Reload Bonus
The weekly khelovip apps reload offer gives a 30% bonus on any deposit each week, up to a maximum of ৳9,000. A minimum deposit of ৳300 is required and the wagering requirement is 18 times. This can be claimed once per week.
4.3 Other Bonuses and Promotions
khelovip apps offers various promotional deals from time to time, including a slots festival bonus, cricket season special offers, birthday rewards, and a refer-a-friend bonus. Each offer has its own terms, which will be detailed on the promotions page.
4.4 Bonus Abuse Prohibited
Bonus offers are for fair personal use only. If bonuses are claimed through multiple accounts, coordinated betting, or any other method of abusing the bonus system, khelovip apps may cancel the bonuses and suspend the accounts involved.
Gaming and Betting Terms
5.1 Service Availability
khelovip apps provides various gaming services including slot games, live casino, sports betting, and fishing games. Some services may be temporarily unavailable due to technical maintenance or other reasons. khelovip apps will not provide financial compensation for such interruptions.
5.2 Finality of Betting Results
The results of all games depend on the relevant game engine or the actual outcome of a sports event. If an incorrect result is displayed due to a technical error, khelovip apps reserves the right to apply the correct result. In disputed cases, khelovip apps's decision will be considered final.
5.3 Sports Betting
For betting on cricket, football, and other events, published odds may change at any time. The odds applicable at the moment a bet is confirmed will be used for calculation. If an event is cancelled, the stake for the related bet will be refunded, unless the specific betting rules state otherwise.
5.4 Maximum Bet Limits
A maximum bet amount is set for each game or betting market, which is displayed in the game interface. khelovip apps may adjust the bet limits for any member at any time.
VIP Program Terms
6.1 VIP Tiers and Benefits
The khelovip apps VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers a weekly cashback benefit — up to 0.4% for Bronze, 0.8% for Silver, 1.1% for Gold, and 1.5% for Platinum (based on the week's net loss).
6.2 Cashback Calculation
Weekly cashback is the amount calculated by applying a fixed percentage rate to the net loss for that week. For example, a Gold-tier member with a weekly net loss of ৳20,000 will receive ৳20,000 × 1.1% = ৳220 in cashback. Each week's cashback is processed at a set time before it becomes active.
6.3 Tier Changes
A member's VIP tier may move up or down based on their activity. khelovip apps reserves the right to change the structure of the VIP program at any time; however, existing members will be notified in advance.
Responsible Gaming Terms
khelovip apps believes that gaming is a form of entertainment — it should not be used as a source of income. We encourage members to play with awareness and stay within their own limits.
7.1 Setting Personal Limits
Members may set deposit limits, betting limits, or break periods on their account. These features are provided for the member's own protection.
7.2 Self-Exclusion
If a member feels that gaming is having a negative impact on their life, they may apply for Self-exclusion. This option can be activated by contacting the khelovip apps support team. Read our Responsible Gaming guidelines for helpful advice and steps.
7.3 Protection of Minors
Members must keep their devices and accounts secure so that minors cannot access them. If there is any suspicion that a minor is using an account, khelovip apps must be informed immediately.
Privacy and Data Protection
khelovip apps places the highest importance on protecting members' personal information. To learn more about how we collect, use, and protect data, please read our Privacy Policy. These Terms and the Privacy Policy are effective together.
8.1 Limits on Use of Information
A member's personal information is used only for providing services, verifying identity, preventing fraud, and meeting legal obligations. Information is not sold to third parties.
8.2 Cookies and Tracking
khelovip apps uses cookies to keep the platform functioning correctly and to improve the user experience. By continuing to use the website, the member consents to the cookies policy.
Account Suspension and Closure Terms
9.1 Suspension by khelovip apps
khelovip apps may temporarily or permanently suspend an account for any of the following reasons:
- Violation of Terms or fraudulent activity.
- Abuse of the bonus system or operating multiple accounts.
- Providing false information or failing to cooperate with identity verification.
- Being confirmed as an underage member.
- Suspicion of money laundering or any other illegal activity.
9.2 Closure by the Member
If a member wishes to voluntarily close their account, they may submit a written request to khelovip apps customer support. Any pending withdrawal requests will be processed before the account is closed, provided there are no restrictions under the Terms.
9.3 Inactive Accounts
An account may be considered inactive if there has been no activity for an extended period. A maintenance fee may apply to inactive accounts, which will be deducted from the account balance. Members will be notified in advance about this.
Limitation of Liability
10.1 Service Disruption
khelovip apps is not obliged to provide compensation for service interruptions caused by technical errors, internet connectivity issues, third-party software disruptions, or any other uncontrollable factors. We always strive to maintain service quality.
10.2 No Guarantee of Winnings
Online gaming and betting are entirely chance-based. There is no guarantee of winning any game or bet. If any third party or individual demands money by promising guaranteed wins, that is fraud and has no connection to khelovip apps.
10.3 Third-Party Services
khelovip apps is not directly liable for the actions of third-party game providers, payment processors, or other partner organizations. However, if an issue arises, the support team will assist in finding a resolution.
Changes to Terms and Contact
11.1 Notice of Changes
khelovip apps may revise these Terms at any time. For significant changes, members will be notified via a notification to their account or by email. Continued use of the platform after changes will be considered acceptance of the revised Terms.
11.2 Contact Methods
For any questions or clarifications about these Terms, you may contact the khelovip apps support team 24/7 via live chat or email in Bengali or English. To learn more about us, read our About Us page.
11.3 Applicable Law
These Terms will be interpreted and applied in accordance with applicable law. In the event of a dispute, khelovip apps will first attempt to resolve the matter directly with the member.
Play safely on khelovip apps
If you have any questions after reading the Terms, our support team is available 24/7 to help.
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